Terms and Conditions

1. Acceptance of terms

By creating an account, signing in, checking the agreement box, or otherwise using GoHavena, you agree to these Terms and Conditions (the end-user license agreement). If you do not agree, you must not use the app or service.

If you use Havena on behalf of a community, organization, or business, you confirm that you have authority to bind that entity to these terms.

2. Accounts and communities

You sign in with your email and a one-time code. There is no password. You are responsible for the accuracy of information you provide and for keeping access to that email secure.

Community administrators are responsible for inviting members, managing permissions, moderating community content, and complying with applicable laws.

3. Zero tolerance for objectionable content and abusive users

GoHavena has zero tolerance for objectionable content and zero tolerance for abusive users.

You may not post, comment, upload, or share harassment, bullying, hate, threats, illegal content, sexually explicit material, or other inappropriate content.

Abusive behavior toward other users is not allowed. This includes harassment, bullying, threats, intimidation, hate speech, and any conduct meant to harm or abuse another person.

You also agree not to:

• Use Havena for unlawful, harmful, misleading, or abusive activity
• Harass, bully, threaten, or abuse others, or post illegal or sexually explicit content
• Interfere with platform availability, scrape data without permission, or misuse APIs
• Impersonate another person or misrepresent your affiliation with a community

4. Content, reporting, blocking, and moderation

You are responsible for the posts, comments, listings, messages, photos, and other content you create, upload, or share.

You retain rights to content you submit, and you grant Havena a license to host, display, and process that content as needed to operate the service.

You can report inappropriate or objectionable content in the app, including posts, comments, listings, and user profiles. Reports are reviewed by GoHavena and authorized Community Admins.

You can block abusive users. Blocking hides that user’s content from your feed and prevents messaging that user.

GoHavena and authorized Community Admins may review, hide, or remove content that violates these rules. Community Admins are notified of reports and user blocks so they can take action.

5. Subscriptions and billing

Paid plans for community administrators are subject to the pricing, seat limits, and billing terms shown at purchase.

Fees are generally non-refundable except where required by law or expressly stated otherwise.

6. Disclaimers and limitation of liability

Havena is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted service or that community-generated content will always be accurate or appropriate.

To the fullest extent permitted by law, Havena is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.

7. Termination

You may stop using Havena at any time.

Accounts that violate these rules, including accounts that post objectionable content or abuse other users, may be suspended or permanently terminated. We may also suspend or terminate access for security or legal reasons, or if a subscription lapses.

8. Contact

Questions about these terms can be sent to hello@gohavena.com or support@gohavena.com.